
REFUND POLICY
Effective Date: 11/26/2024
The Divine Spark Foundation ("we," "our," "us") greatly values the support of our donors and participants. This Refund Policy outlines the circumstances under which refunds may be issued for donations, payments, and other contributions made to our organization.
1. Donations
All donations made to The Divine Spark Foundation are final and non-refundable. Donations help us support our mission of providing rehabilitation services, community support, and educational programs. If you believe there has been an error in your donation, please contact us at admin@dsparkfoundation.com within 14 days of the transaction.
2. Event Registrations and Ticket Purchases
Refunds for event registrations or ticket purchases may be available under the following conditions:
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Cancellation by Us: If an event is canceled by The Divine Spark Foundation, you will receive a full refund.
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Rescheduling: If an event is rescheduled, you may request a refund within 7 days of the rescheduling notice if you cannot attend on the new date.
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Request by Participant: Refund requests made by participants must be submitted at least 14 days before the event date. Approved requests may incur a processing fee.
Refund requests for event registrations or ticket purchases should be sent to [Insert Email Address] with your name, event details, and proof of purchase.
3. Program Fees
Program fees paid to The Divine Spark Foundation are generally non-refundable. Exceptions may be considered on a case-by-case basis for unforeseen circumstances, such as:
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Medical emergencies
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Documented personal emergencies
To request a refund for program fees, please email [Insert Email Address] with supporting documentation and a detailed explanation of your request.
4. Processing Refunds
Approved refunds will be processed using the original payment method. Refunds may take up to 14 business days to appear in your account, depending on your financial institution.
5. Contact Us
If you have any questions or concerns about this Refund Policy, please contact us at:
The Divine Spark Foundation
Email: admin@dsparkfoundation.com